Free Ebook , by Howard Behar Janet Goldstein
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, by Howard Behar Janet Goldstein
Free Ebook , by Howard Behar Janet Goldstein
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Product details
File Size: 255 KB
Print Length: 220 pages
Publisher: Portfolio (December 27, 2007)
Publication Date: December 27, 2007
Sold by: Penguin Group (USA) LLC
Language: English
ASIN: B0010SGRDA
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Amazon Best Sellers Rank:
#459,434 Paid in Kindle Store (See Top 100 Paid in Kindle Store)
Behar has written an excellent book about the power of servant leadership and putting employees/clients/customers first. I bought this book due to my peaked interest surrounding servant leadership and found that Behar wrote and spoke to my heart. Excellent text for those entering entry level management and want to learn how to practice effective leadership. I plan on buying this book for my staff!
I purchased this book because I wanted to get an idea into the minds of head honchos. To see what makes successes and failures they've encountered during their journey. I was really surprised by how closely the way Starbucks ran their business was how I thought a company should function. I truly believe that for a company to succeed, you need to understand your employees and what motivates them to do their best. Many businesses focus on the bottom line and could care less about their worker bees. Here, they believe that not caring about your employees causes low morale and eventually death of a business.I won't go into details of the book, but I would highly recommend giving this a read, whether you agree with their practices or not, one can truly learn something.
This book was given to me by a friend who picked it up on the bargain table. After reading the first two chapters, I bought copies for the people I supervised and we went through it together. Each week we read a chapter then went to Starbucks and discussed it. We had some great conversations and it helped them move into positions they were more enthusiastic about. While Behar may not reveal new startling leadership principles, the reminder of basics is important - keep focused! The book is more than just leadership principles for work, they also apply to everyday life.
When it comes to leadership, there's no shortage of "how to" books. But the difference between books that offer laws, factors and rules, and Behar's quick read is that It's Not About the Coffee pinpoints the one thing on which every organization must focus to reach success--the people.The book is a collection of learnings from Behar's career as a senior executive at Starbucks. It was here that he helped establish the company's culture, which stresses the importance of people over profits. Behar coached hundreds of leaders at every level and helped the company grow into a world-renowned brand.A few of his key principles:* Know who you are: Wear one hat. When you know who you are and remain true to yourself, then you wear one "hat." And when you do that, everything becomes easier, even the things you dread doing.* Think independently: The person who sweeps the floor should choose the broom. Organizations naturally apply rules to help with efficiency. But those that thrive encourage employees to bring their unique perspectives to the job and take charge. Explain to people what you expect of them, then step back and let them surprise you.* Be accountable: Only the truth sounds like the truth. Being truthful must start with you first. If you're not accountable--both in words and actions--then you can't expect others to be.It doesn't matter if you're a company of one or one million, success lies in, and within, people. I recommend this book to anyone at any level and within any industry who cares about building trust, facing challenges and dreaming big.
There is not a single original thought in this book. The lessons boil down to this: (1) be true to yourself, (2) love what you do, (3) listen to people, and (4) don't lie even when things get bad. Maybe I've read too many business books, but there's no need to read this one if you've read anything else. Behar basically outlines other great business writers (like Jim Collins), and even the language is extremely simple--this is business lite.The only redeemable parts of this book were when Behar was talking about actual events that happened at Starbucks. Unfortunately, he would spend three pages lecturing on how important it is to listen to people and then one paragraph on a related Starbucks vignette. This book would have been much more effective if the ratio had been switched. Even the tragic Starbucks shooting was summarized in two paragraphs. Unbelievable.It also kind of read like Starbucks propaganda. Here's one sentence about a mistake we made, but here's a whole paragraph about how we're so amazing that we fixed it. Starbucks employees might enjoy reading it, but the rest of you will probably find yourselves rolling your eyes a bit.
This is great book. Everyone needs to read this book. Mr Behar was at a convention for my job and it was awesome listening to him. It's always about the people. READ THIS BOOK!!!
Howard Behar is such a brilliant match for Howard Schultz and Starbucks! There were so many lessons learned in his pairing up with them, and it is such a blessing that he has passed it on to all of us.
I purchased this book for myself as I was looking to be inspired to make a difference at work. This book delivered inspiration and meaning. I was very impressed with it's easy-to-read style and loved the action items at the end of each chapter. I ended up purchasing additional copies to give out to colleagues/friends as gifts.I recommend this book to anyone who is looking to make an improvement in their personal leadership or the leadership within their place of work.
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